Account Manager

Pandora, part of SiriusXM, is a leader in audio entertainment and advertising. The Account Manager role is crucial in driving revenue by managing client relationships and executing advertising campaigns effectively. Responsibilities Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute Be a product expert, know your client and the right SiriusXM Media products that will meet their marketing needs and drive positive results Ensure Pandora revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission Create and manage creative and technical production timelines, with Advertisers/Agencies, and asset delivery to ensure campaigns launch in a timely manner Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable Collaborate with billing team to resolve monthly invoicing queries Provide necessary campaign deliverables including but not limited to reporting, screenshots, and ad-hoc requests Delegate work as necessary to internal resources Skills 1+ year experience in digital/radio/mobile advertising operations or account management Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner Excellent client service and verbal and written communication skills; results driven with strong analytical skills Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products Experience in working within internal order management systems and third-party systems including ad servers Enjoy working in a collaborative team environment, sharing knowledge across the department Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access) Experience with automation and/or AI tools such as chatGPT, Gemini Must have legal right to work in the U.S Knowledge of programmatic transactions Performance campaign management handling conversion data and related ad technology Benefits Discretionary short-term and long-term incentives Company Overview Pandora is an ad-supported audio entertainment streaming marketplace that provides internet radio and recommendation services. It is a sub-organization of Sirius XM. It was founded in 2000, and is headquartered in Oakland, California, USA, with a workforce of 5001-10000 employees. Its website is https//www.pandora.com/. Apply To This Job