Credentialing Specialist
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<p style="line-height:1.38;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The Credentialing Specialist is responsible for managing the credentialing and re-credentialing processes for healthcare providers to ensure compliance with organizational and regulatory standards. This role involves the verification of provider credentials, licenses, and professional qualifications, as well as maintaining accurate records and databases. The ideal candidate is detail-oriented, highly organized, and skilled in managing documentation and deadlines.</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Duties and Responsibilities </span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Credentialing & Re-credentialing:</span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Conduct thorough credentialing and re-credentialing processes for new and existing providers, verifying qualifications, licenses, certifications, education, work history, and other relevant credentials.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ensure compliance with regulatory, accrediting, and internal requirements for credentialing documentation.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Track and manage all credential expirations and renewals to maintain up-to-date provider files.</span></span></span></span></span></span></li></ul></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Verification & Compliance:</span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Verify credentials through primary source verification, including contacting educational institutions, licensing boards, and previous employers.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ensure credentialing activities adhere to standards set by accrediting bodies (e.g., NCQA, URAC, Joint Commission) and state/federal regulations.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Identify and resolve any discrepancies or potential compliance risks during the credentialing process.</span></span></span></span></span></span></li></ul></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Database & Record Maintenance:</span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Maintain accurate provider information in credentialing databases and systems, ensuring records are current and organized.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Track credentialing status, license expirations, and renewals, and document updates in the database.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Regularly audit credentialing files to ensure compliance with policies and maintain a high standard of record accuracy.</span></span></span></span></span></span></li></ul></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Communication & Coordination:</span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Act as the main point of contact for providers during the credentialing process, answering questions, providing guidance, and offering status updates.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Collaborate with internal teams, such as recruitment, HR, and medical staff services, to support a smooth onboarding and credentialing process.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Communicate effectively with external organizations, including licensing boards, educational institutions, and accreditation agencies, for timely verifications.</span></span></span></span></span></span></li></ul></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Reporting & Documentation:</span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Prepare and maintain reports on credentialing metrics, such as application status, processing times, and compliance rates.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Document all credentialing activities, communications, and decisions in line with regulatory requirements and company standards.</span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Assist in updating credentialing policies and procedures to improve processes and ensure compliance.</span></span></span></span></span></span></li></ul></li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Qualifications:</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or related field (or equivalent experience).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">2+ years of experience in credentialing, medical staff services, or a related role in a healthcare setting.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Knowledge of credentialing standards (NCQA, URAC, Joint Commission) and federal and state regulations.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Excellent attention to detail, organizational, and time-management skills.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong communication and interpersonal skills, with the ability to work effectively with internal teams and external contacts.</span></span></span></span></span></span></li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Preferred Skills:</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Certification as a Certified Provider Credentialing Specialist (CPCS) or Certified Professional in Medical Services Management (CPMSM) is a plus.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience in the Dental Industry</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Familiarity with credentialing software or systems (e.g., CAQH, Echo, Healthstream, or symplr).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Background in healthcare administration or medical office experience.</span></span></span></span></span></span></li></ul><div style="list-style-type:disc;"><strong><span style="font-size:10.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Salary - $65,000</span></span></span></span></span></span></strong><br>This is a remote position.</div>