Customer Advocate, Remote

<div> <p><strong><span data-ogsc="black">Customer Advocate – Full‑Time (Remote)</span></strong></p> </div> <div> <p><strong><span data-ogsc="black">Disabled Veteran Solutions (DVS)</span></strong></p> </div> <div> <p> </p> </div> <div> <p><strong><span data-ogsc="black">A Career With Purpose - Not Just a Job</span></strong></p> </div> <div> <p> </p> </div> <div> <p><strong><span data-ogsc="black">🚗💸</span></strong><strong><span data-ogsc="black"> Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?</span></strong></p> </div> <div> <p><span data-ogsc="black">Imagine a job where your commute is exactly <strong data-ogsc="">14 steps</strong> from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.</span></p> </div> <div> <p><span data-ogsc="black">At <strong data-ogsc="">DVS</strong>, we believe your career should elevate your life - not drain it at the pump. That's why this <strong data-ogsc="">100% remote Customer Advocate role</strong> is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.</span></p> </div> <div> <p><strong><span data-ogsc="black">🌈</span></strong><strong><span data-ogsc="black"> Why You'll Love Working From Home With DVS</span></strong></p> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Keep your money</strong> - no gas, no tolls, no surprise car repairs</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Keep your time</strong> - reclaim 5–10 hours a week from commuting</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Keep your sanity</strong> - no traffic, no weather delays, no road rage</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Keep your comfort</strong> - work in your favorite hoodie, with your favorite mug</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Keep your momentum</strong> - grow your career without uprooting your life</li> </ul> </div> <div> <p><span data-ogsc="black">Remote work isn't just a perk here - it's a lifestyle upgrade.</span></p> </div> <div> <p><strong><span data-ogsc="black">💼</span></strong><strong><span data-ogsc="black"> The Role: Where Compassion Meets Precision</span></strong></p> </div> <div> <p><span data-ogsc="black">As a <strong data-ogsc="">Customer Advocate</strong>, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle <strong data-ogsc="">50–70 interactions per day</strong>, balancing empathy with technical skill.</span></p> </div> <div> <p><span data-ogsc="black">You'll shine if you're confident with:</span></p> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Real‑time system navigation</strong></li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Accurate documentation</strong></li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Microsoft Office proficiency</strong></li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Clear, professional communication</strong></li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Process consistency and compliance</strong></li> </ul> </div> <div> <p><span data-ogsc="black">This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision.</span></p> </div> <div> <p><strong><span data-ogsc="black">🎓</span></strong><strong><span data-ogsc="black"> Training & Schedule</span></strong></p> </div> <div> <p><strong><span data-ogsc="black">Full‑Time | Remote | Monday–Friday</span></strong></p> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Paid Training (8 weeks):</strong> 8:00 AM – 4:30 PM EST <em data-ogsc="">Attendance is 100% mandatory - we invest heavily in your success.</em></li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Permanent Schedule:</strong> Must have availability between the hours of 8:00 AM and 8:00 PM.  </li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black"><strong data-ogsc="">Start Date:</strong> June 22, 2026</li> </ul> </div> <div> <p><span data-ogsc="black">This role is built for reliability, consistency, and long‑term commitment.</span></p> </div> <div> <p><strong><span data-ogsc="black">🧠</span></strong><strong><span data-ogsc="black"> What You Bring</span></strong></p> </div> <div> <ul type="disc"> <li data-ogsc="black">High School Diploma (Associate degree preferred)</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Experience handling complex or sensitive customer interactions</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Strong Microsoft Word, Excel, Outlook, and Teams skills</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Ability to navigate multiple systems at once</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Excellent attention to detail</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Clear, professional communication</li> </ul> </div> <div> <p><strong><span data-ogsc="black">⭐</span></strong><strong><span data-ogsc="black"> Bonus Points For</span></strong></p> </div> <div> <ul type="disc"> <li data-ogsc="black">Call‑center or high‑volume environments</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Healthcare or insurance experience</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Advocacy‑based roles (social work, behavioral health)</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Retail or service roles requiring problem‑solving</li> </ul> </div> <div> <p><strong><span data-ogsc="black">🚀</span></strong><strong><span data-ogsc="black"> What You Get</span></strong></p> </div> <div> <ul type="disc"> <li data-ogsc="black">Competitive pay</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Bonus opportunities</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Comprehensive benefits</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">Clear advancement pathways</li> </ul> </div> <div> <ul type="disc"> <li data-ogsc="black">A mission‑driven team that values your growth</li> </ul> </div> <div> <p><span data-ogsc="black">At DVS, you're not just filling a seat - you're building a career with purpose.</span></p> </div> <div> <p><strong><span data-ogsc="black">🌱</span></strong><strong><span data-ogsc="black"> Who Thrives Here</span></strong></p> </div> <div> <p><span data-ogsc="black">People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life.</span></p> </div> <div> <p><span data-ogsc="black">If you're dependable, technically confident, and ready to grow, you'll fit right in.</span></p> </div> <div> <p><strong><span data-ogsc="black">✨</span></strong><strong><span data-ogsc="black"> Ready to Build a Career That Works for Your Life - Not Against It?</span></strong></p> </div> <div> <p><span data-ogsc="black">Your future is calling... and you don't even have to leave the house to answer.</span></p> </div> <p>A pre-employment drug screening and criminal background check are required prior to employment.</p>