Customer Service Representative

Paramount Acceptance is a leading software and billing services provider for gyms across the country. They are seeking a Customer Service Representative to handle inbound and outbound calls from gym members, respond to customer inquiries, and manage membership changes. This role offers opportunities for growth and a supportive work environment with both remote and in-office options available. Responsibilities Take inbound and outbound calls from members of our clients’ gyms Respond to customer questions in accurate and timely manner following established policies Explain options regarding upgrading, downgrading, or canceling memberships Update billing and personal information per customer request Document customer interaction with our in-house software Skills Must commit to set schedule with minimum of 20- 40 hours per week (Monday through Friday) Positive attitude and excellent communication skills Team player with willingness to learn and grow Basic computer and typing skills Willing to work 1030am - 7pm Mountain Time or 3-7pm 1+ year experience in call center customer service environment Benefits 401(k) with company match Medical, Dental, life and vision Paid holidays Paid vacation Free VASA Fitness gym membership – includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location! Company Overview Paramount Acceptance is a leading provider of software and billing solutions to the health and fitness industry. It was founded in 1978, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is http//paramountacceptance.com/. Apply To This Job