Endpoint Engineering Lead

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Overview<br><br><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Build the Future</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>How can you make an impact?</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">The Digital Workplace Endpoint Engineering Lead is responsible for leading the design, implementation, and lifecycle management of enterprise endpoint platforms and end-user computing solutions. This role ensures the stability, security, and scalability of endpoint technologies—including Windows, macOS, and mobile device management—across the organization. The position provides technical leadership to engineers, drives automation and modernization initiatives, and collaborates closely with security, operations, and digital workplace teams to deliver a seamless employee experience.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>This is a remote position open to applicants authorized to work for any employer within the United States.</strong></span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>What You'll Do:</strong></span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Technical Leadership:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Lead and mentor a team of endpoint engineers, including specialists in Windows and Apple ecosystems, and provide strategic direction and technical oversight across the full endpoint portfolio.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Bring deep Jamf Pro expertise while maintaining working knowledge of Windows endpoint management to effectively guide, review, and support the work of Windows-focused team members.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Establish technical standards, configuration baselines, and best practices across macOS and Windows platforms.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Serve as the senior escalation point for complex endpoint issues across both Apple and Windows ecosystems.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Platform Ownership:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Design, administer, and continuously optimize Jamf environment and full Apple device lifecycle management from zero-touch enrollment to offboarding.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Oversee and manage macOS, iOS, and iPadOS configuration profiles, smart groups, policies, patch management, and compliance frameworks within Jamf Pro.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Provide oversight and strategic guidance for Windows endpoint management and Intune-based workflows managed by your team.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Integrate endpoint platforms with identity, security, and collaboration systems including Okta, Entra ID/Azure AD.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Modernization & Automation:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Drive modernization of Apple endpoint management through advanced Jamf Pro workflows and Jamf Connect.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Collaborate with Windows engineers on modernization efforts including Autopilot, Intune compliance policies, and cloud-native device management.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Develop and maintain Bash and Python scripts to automate deployment, software updates, compliance reporting, and self-service workflows.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Evaluate and implement emerging technologies including AI-assisted endpoint management and experience analytics tools.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Security & Compliance:</strong></span></p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Partner with Cybersecurity teams to enforce macOS security baselines, CIS benchmarks, and data protection standards through Jamf Pro.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Provide leadership oversight on Windows security baselines and Intune compliance policies.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Manage FileVault encryption and compliance monitoring across the Apple fleet.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Conduct periodic audits, remediation workflows, and configuration drift analysis across both platforms.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Collaboration & Support:</strong></span></p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Partner with Service Desk, Infrastructure, and Application teams to enhance the end-user experience across Apple and Windows environments.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Develop documentation, configuration standards, and knowledge base content for cross-team enablement.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Mentor team members, fostering cross-platform awareness and helping Windows-focused engineers grow understanding of macOS management and vice versa.</span></li></ul><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Who You Are: </strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">7+ years of experience in endpoint engineering or EUC roles, with at least 2 years in a technical leadership position.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Deep technical expertise in:</span><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Jamf Pro at an advanced/Jamf 400 level</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">macOS deployment, configuration profiles, and compliance management</span></li></ul></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Proficiency in automation and scripting (Bash,Python)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Familiarity with Okta and Entra ID integration with Jamf</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Working knowledge of Microsoft Intune and Windows endpoint management</span></li></ul><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Preferred Qualifications</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Jamf Certified Expert (Jamf 400) or equivalent — strongly preferred.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Experience managing large-scale Apple fleets (500+ devices) in enterprise environments.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Knowledge of zero-touch provisioning via Apple Business Manager (ABM) and Automated Device Enrollment (ADE).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Familiarity with Microsoft Intune, Autopilot, and Windows compliance frameworks.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Experience in hybrid environments (on-prem + cloud).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Proven ability to lead cross-functional endpoint teams and mentor technical staff across platforms.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Core Competencies</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Jamf 300 Certification</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Strong analytical and troubleshooting skills.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Excellent communication and documentation abilities.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Strategic and collaborative mindset.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Commitment to automation, security, and user experience excellence.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Why work for us?</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">The pay range for this position is between $120,000 - $160,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.  Click <a style="color: #000000;" title="https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=261211&hashed=1059640477" href="https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=261211&hashed=1059640477">here</a> to learn more about our benefit offerings.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. </span></p><p> </p> 50712

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