Human Centered Design SME
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<div class="content-intro"><p><strong> Who we are:</strong></p> <p>Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow. </p> <p data-start="996" data-end="1257"><strong data-start="996" data-end="1052">We are proud to employ and support military veterans</strong> who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. <strong data-start="1158" data-end="1257">Veterans, transitioning service members, and military spouses are strongly encouraged to apply.</strong></p> <p> </p> <p> </p></div><p></p> <p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Tria Federal (Tria) is seeking a Human Centered Design SME to join our team. We are seeking an individual to serve as the embedded UX lead for a product team, translating complex requirements into intuitive, accessible designs while leading research, collaborating cross-functionally, and improving usability within Agile delivery.</span></span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Responsibilities:</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Product Team Design Leadership</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Serve as the primary UX design lead embedded within a product team.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Integrate design, discovery, and usability considerations directly into Agile product development processes.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Translate complex regulatory, operational, and business requirements into usable interaction models and product workflows.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Lead the creation and iteration of user flows, information architecture, wireframes, high-fidelity mockups, interactive prototypes, journey maps, and service blueprints.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Collaborate closely with product managers and engineers to clarify requirements, reduce ambiguity, and support informed product decisions.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Ensure user needs and research insights are incorporated into backlog refinement, sprint planning, and roadmap conversations.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Design solutions that support accessibility, equity, and compliance with Section 508 and WCAG standards.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Evaluate implemented solutions to ensure alignment with design intent and usability best practices.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Identify</span><span data-ccp-parastyle="List Bullet"> opportunities to improve usability, reduce administrative burden, and streamline complex professional workflows.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Research and Design Leadership</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Lead discovery and research activities to better understand user needs, workflows, and operational challenges.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Plan and </span><span data-ccp-parastyle="List Bullet">facilitate</span><span data-ccp-parastyle="List Bullet"> research methods such as user interviews, usability testing, workflow analysis, and concept validation sessions.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Synthesize research insights into clear design opportunities and product recommendations.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Translate research findings into experience concepts, interaction models, product workflows, and prototype solutions.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Collaborate with UX researchers when specialized or large-scale research initiatives are </span><span data-ccp-parastyle="List Bullet">required</span><span data-ccp-parastyle="List Bullet">.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Ensure research insights are incorporated into design decisions, backlog refinement, and product roadmap conversations.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Guide teams in connecting research insights to product decisions and design direction.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Cross-Team Collaboration</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Collaborate with UX researchers to incorporate user insights into product design decisions.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Partner with specialized UX researchers, designers, and analytics teams across the program to coordinate research efforts and ensure insights inform product design decisions.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Work closely with other designers across the program to ensure consistency and alignment across products.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Contribute to the development and adoption of shared design systems and reusable experience patterns.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="21" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Help </span><span data-ccp-parastyle="List Bullet">establish</span><span data-ccp-parastyle="List Bullet"> best practices for integrating human-centered design into Agile delivery environments.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Support alignment across multiple product teams by sharing insights, patterns, and lessons learned.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="23" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Mentor junior designers </span><span data-ccp-parastyle="List Bullet">and/</span><span data-ccp-parastyle="List Bullet">or product team members in design thinking and human-centered practices.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">HX Practice Contribution</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="24" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Help mature Tria’s human-centered design capabilities across programs.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="25" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Contribute to reusable frameworks, playbooks, templates, and design practices.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="26" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Participate in internal knowledge-sharing forums and communities of practice.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="27" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Support proposal efforts and solution shaping related to digital transformation and human-centered design.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="28" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Help position Tria as a leader in modern, AI-augmented human experience delivery within the federal space.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Required Qualifications:</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="29" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">5</span><span data-ccp-parastyle="List Bullet">+ years of experience in UX design, product design, human-centered design, or related disciplines.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="30" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Demonstrated experience leading design efforts for complex digital products or enterprise systems.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="31" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Demonstrated ability to lead both research and design activities across the product lifecycle.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="32" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience collaborating with specialized research, analytics, or design teams within large product organizations.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="33" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience working within Agile development environments and collaborating closely with product and engineering teams.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="34" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Strong expertise in interaction design, information architecture, and workflow design.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="35" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Proficiency in modern design tools such as Figma and collaboration tools such as Miro or FigJam.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="36" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience translating complex business, policy, or regulatory requirements into usable digital experiences.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="37" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Knowledge of accessibility compliance including Section 508 and WCAG 2.1 or higher.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="38" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Strong facilitation and communication skills with the ability to engage both technical teams and stakeholders.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="39" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience contributing to or maintaining design systems.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="40" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Ability to obtain and maintain a Public Trust clearance.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="41" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">U.S. Citizenship required.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">AI-Enabled Design Capabilities (Baseline Requirement)</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="42" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Using AI tools to accelerate design workflows, including ideation, wireframe exploration, and documentation.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="43" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Leveraging generative AI to support design artifacts such as user flows, interaction concepts, and usability test materials.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="44" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Applying AI responsibly within design processes while maintaining privacy, ethical standards, and human judgment.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="45" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Designing AI-enabled and agentic experiences with attention to trust, transparency, explainability, and human oversight.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="46" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Evaluating AI-driven features and workflow automation systems from a usability and risk perspective.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-contrast="auto">This role does not require machine learning engineering expertise but does require comfort working in AI-enabled environments and curiosity about how AI transforms experience design.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Preferred Qualifications:</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="47" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience supporting federal modernization initiatives.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="48" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience designing systems used by </span><span data-ccp-parastyle="List Bullet">Department of Veterans Affairs</span><span data-ccp-parastyle="List Bullet"> </span><span data-ccp-parastyle="List Bullet">professionals or administrative staff.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="49" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience designing enterprise workflow systems, reporting systems, or operational dashboards.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="50" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience designing AI-enabled tools, decision-support systems, or workflow automation platforms.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="51" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience contributing to DesignOps, ResearchOps, or internal capability development.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="52" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Familiarity with tools such as Figma, Miro, Dovetail, UserTesting, Optimal Workshop, or similar platforms.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Impact You Will Make:</span></span></strong><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":200,"335559739":0}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="53" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Improve usability and efficiency for complex </span><span data-ccp-parastyle="List Bullet">financial</span><span data-ccp-parastyle="List Bullet"> reporting and administrative workflows.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="54" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Ensure accessible and equitable digital services for diverse user populations.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="55" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Help integrate human-centered design more deeply into federal digital service delivery.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="56" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Influence product decisions through thoughtful design leadership and collaboration.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559685":360,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singlelevel"}"="" data-aria-posinset="57" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Advance Tria’s Human Experience Practice as a leader in mission-driven digital experience delivery.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p></p><div class="content-conclusion"><p><strong>Why Tria?</strong><br>What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.</p> <p><br>As a company that cares about people, we seek to cultivate a culture in which all can thrive personally <em>and</em> professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work <em>and</em> in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow. </p> <p> </p> <p><strong><span data-teams="true">California Consumer Privacy Act (CCPA)</span></strong></p> <p><span data-teams="true">We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review <a href="https://www.oag.ca.gov/privacy/ccpa">https://www.oag.ca.gov/privacy/ccpa</a>.</span></p></div>