Junior Growth Specialist (Remote)

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<p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">"Step Beyond Limits, Into Your Style."</p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">As a leading online marketplace for sneakers, apparel, and collectibles, we’re dedicated to empowering a diverse community to champion their unique style and lead trends.</p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">Originating in Singapore, we have grown to serve over 1.5 million users in 13 countries, driven by our mission to be the go-to fashion hub with an unparalleled customer experience.</p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">Our commitment to product authenticity is unwavering, with dedicated facilities ensuring quality.</p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">We are looking for a proactive <strong>Junior Growth Specialist</strong> to join our <strong>Marketing</strong> team. With a couple of years of experience under your belt, you will be the driving force behind our day-to-day Online Reputation Management (ORM), social media execution, and the integration of AI tools into our workflows. In this role, you will focus on executing high-quality campaigns, monitoring our digital pulse, and providing data-backed recommendations to senior leadership.</p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><div><strong>Key Responsibilities: </strong></div><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">1. Online Reputation Management (ORM)</p><ul style="margin-top:0cm;" type="disc"><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Actively monitor and report on brand sentiment across multiple digital platforms (Google Reviews, App Store/Play Store, Trustpilot, Social Media, Forums).</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Execute and assist in designing proactive campaigns aimed at improving star ratings and increasing the volume of authentic, positive customer reviews.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Periodically analyze customer feedback trends, summarizing the data into clear recommendation reports for the product and service teams to support continuous improvement.</li></ul><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">2. AI Workflow & Innovation</p><ul style="margin-top:0cm;" type="disc"><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Separate and utilize various AI-based tools to support and enhance the marketing team's daily operational efficiency.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Conduct testing of new AI tools, benchmark the results against current processes, and present findings to management regarding their practical viability for the team.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Stay updated on the latest AI technology trends and propose practical, innovative ways these tools can be adopted to improve our daily marketing workflows.</li></ul><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;">3. Marketing Execution & Social Media</p><ul style="margin-top:0cm;" type="disc"><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Develop and manage social media content calendars, and collaborate with the team to craft strategic roadmaps that drive brand awareness and engagement.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Track and report on key social media metrics (Reach, Engagement Rate, CTR) and translate this data into actionable insights for future campaign planning.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Conduct regular competitor research to identify market trends, content gaps, and potential growth opportunities.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Ensure all published content maintains strict brand alignment, reflecting our values and mission across all digital touchpoints.</li></ul><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal;background:white;"><strong>Requirements & Qualifications:</strong></p><ul style="margin-top:0cm;" type="disc"><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Minimum of 2 years of proven experience in Digital Marketing, Social Media Management, Growth, or a related field.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Hands-on experience with social media scheduling tools, basic data analytics (e.g., Google Analytics, platform insights), and reputation monitoring platforms.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Familiarity with or a strong eagerness to master modern AI marketing tools to streamline workflows.</li><li style="margin-bottom:0cm;text-align:justify;text-justify: inter-ideograph;line-height:normal; background:white;">Excellent written and verbal communication skills, capable of responding to customer reviews professionally and presenting data clearly to the team.</li></ul>

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