Nurse Practitioner/Physician Assistant, Virtual Clinical Support

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Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a Part-Time, 24-hour, Remote Nurse Practitioner or Physician Assistant to join their Virtual Clinical Support team. This high-demand, high-volume role requires availability to support patients virtually. The ideal candidate will have strong primary care experience and demonstrated ability to manage a broad range of patient needs in a virtual setting, contributing to timely, high-quality patient care and improved efficiency.

Practice Info

  • Virtual Clinical Support team
  • High-demand, high-volume role
  • Remote work location

Responsibilities

  • Handle a high volume of routine prescription refill requests, review patient history, and ensure that refills are appropriate
  • Respond to patient inquiries or concerns that come through the EHR, addressing issues that do not require the direct involvement of the PCP
  • Review incoming lab results, flagging abnormal findings, and initiating follow-up actions as necessary
  • Perform virtual consultations for non-urgent issues, providing preliminary assessments and management plans, escalating cases to the PCP when needed
  • Manage chronic conditions through virtual visits, ensuring patients adhere to their care plans, making adjustments as needed, supporting PCPs in ongoing care
  • Manage referrals to specialists or other healthcare services, ensuring that patients are directed to the right level of care in a timely manner
  • Act as a liaison between the patient, PCP, and other specialists, ensuring that communication flows smoothly and that care plans are followed
  • Provide patients with education on their conditions, treatment plans, and self-care strategies during virtual interactions

Compensation

  • Pay Range $60.98 - $173,867.20/Annual

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums and bonuses as applicable
  • Recognition programs

Shift & Schedule

  • Part-Time, 24-hour
  • The schedule would be 8:30 AM-5:30 PM on Tuesdays, Thursdays, and Fridays
  • Scheduled Weekly Hours 24
  • Work Shift Day

Requirements

  • Master's Degree Nursing required
  • Advanced Practice Registered Nurse [APRN-NP - State License] - Generic - HR Only required
  • 2 years of licensed nurse practitioner experience required
  • 5+ years of Nurse Practitioner or Physician Assistant experience in Primary Care required
  • Prior experience with Epic required
  • MA, NH, and ME NP or PA licensure required upon hire
  • MA and NH DEA registration required upon hire
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