OPERATIONS CENTER TECHNICIAN, 0392 with Security Clearance

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POSITION OVERVIEW This position advertised has been exempted from the federal civilian hiring freeze. Current FBI employees are ineligible to apply if serving under the same conditions as that for which is advertised, including:

Appointing organization (FBI) Type of position (full-time, part-time, etc.) Same or higher grade Duty location (city or state) Type of appointment (permanent, temporary, etc.) Job Opening: 64580 Opening Date: April 20, 2026 Closing Date: May 4, 2026 at 11:59 p.m. (ET) Job Title Operations Center Technician, GS-7/8 Full Performance Level GS-8 Location Baltimore, MD

  • Billings, MT
  • Boston, MA
  • Columbia, SC
  • Dallas, TX
  • Denver, CO
  • Detroit, MI
  • Houston, TX
  • Kansas City, MO
  • Little Rock, AR
  • Los Angeles, CA
  • Miami, FL
  • Nashville, TN
  • New Haven, CT
  • New York, NY
  • Newark, NJ
  • Norfolk, VA
  • Seattle, WA
  • Tampa, FL
  • Washington, DC Division Baltimore Field Office, Billings Field Office, Boston Field Office, Columbia Field Office, Dallas Field Office, Denver Field Office, Detroit Field Office, Houston Field Office, Kansas City Field Office, Little Rock Field Office, Los Angeles Field Office, Miami Field Office, Nashville Field Office, New Haven Field Office, New York Field Office, Newark Field Office, Norfolk Field Office, Seattle Field Office, Tampa Field Office, Washington Field Office Working Hours Will vary - selectees may be required to work shift work including nights, weekends, and holidays as needed by the Field Office. This position is designated as "emergency." As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity.

Job Type Full

Time/Permanent Who May Apply All U.S.

Citizens

Number of Positions Available Multiple Questions Salary GS-7: $43,106.00 - $56,039.00 GS-8: $47,738.00 - $62,057.00 NOTE: The salaries listed above are the base rate of pay for federal employees on the General Schedule (GS) pay scale. A complete list of pay tables factoring in locality pay (based on geographical area) can be found on OPM.gov. Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Please ensure to specify your location preference(s) when applying. Your application will only be considered for the location preference(s) that you have selected.

JOB SUMMARY This job opening will be used to fill OCT positions across FBI Field Offices. Please select your location preference(s) based off the Field Office's Headquarters City location. Due to the fluidity of vacancies, there is no guarantee which Field Offices will have openings within the time frame of this announcement.

As vacancies become available, hiring managers with a vacancy will receive a list of eligible applicants for their location. Applicants may be contacted directly by the Division if/when there is a vacancy. This job opening will be available quarterly during Fiscal Year 2026.

KEY REQUIREMENTS Must be a U.S. citizen

Must be able to obtain a Top Secret-SCI clearance

Some travel may be required PHYSICAL DEMANDS Most work is sedentary, but the job does require the ability to move around the office and lift and carry light items such as office files and boxes, books, copier paper, etc. Periods of high stress occur during a crisis.

WORK ENVIRONMENT The environment involves everyday risks or discomforts that require normal safety precautions. The work area is adequately lighted, heated, and ventilated. Some work may require the use of protective biological hoods, gloves, and specially fitted masks because of high risks of potential exposure to biological contaminates.

The incumbent of this position may be required to work all shifts based on the needs of the office. MAJOR DUTIES Conducts complicated searches on multiple databases and systems to locate data and analyze information.

Determines the significance, validity, and reliability of data and produces written reports for use within the FBI.

Utilizes the appropriate methods and techniques to handle difficult conversations telephonically and face to face with the public.

Prioritizes all incoming emergency and non-emergency communications identifying the appropriate level of response, determining other critical information, and notifying respondents accordingly.

Maintains constant communication with the on-scene point of contact for an emergency for the duration of the event or until authority is trans

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