Owner Relations Agent - 26180

<div style="background: white;outline: medium;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"><b style="background-repeat: no-repeat;outline: medium;font-weight: bold;"><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);">Why YOU want this position</span></b><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"><br style="background-repeat: no-repeat;outline: medium;"><br style="background-repeat: no-repeat;outline: medium;"></span></span><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. </span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">We are the most trusted<span style="background-repeat: no-repeat;outline: medium;"> </span><span style="background-repeat: no-repeat;outline: medium;color: black;">energy-dedicated SaaS company, with a platform built to maximize value from generative AI</span>, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.</span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.</span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: medium;overflow: visible;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.</span></div><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"><br style="background-repeat: no-repeat;outline: medium;"></span></div><div style="background: white;outline: medium;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);">We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector.  </span><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"><br style="background-repeat: no-repeat;outline: medium;"></span><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"> </span><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"> </span></span></div><div style="background: white;outline: medium;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"><b style="background-repeat: no-repeat;outline: medium;font-weight: bold;"><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);">Performance Objectives</span></b><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"> </span></span></div><ul style="background-repeat: no-repeat;outline: medium;margin: 0.0px 0.0px 1.0em;padding: 0.0px 0.0px 0.0px 40.0px;list-style: inside;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Ensure the response and manner is done in an accurate, timely and friendly manner</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Manage emotions (calm, non-defensive, respectful)</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience</span></li></ul><div style="background: white;outline: medium;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;"><b style="background-repeat: no-repeat;outline: medium;font-weight: bold;"><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);">Competitive Candidate Profile<br style="background-repeat: no-repeat;outline: medium;"></span></b><span style="background-repeat: no-repeat;outline: medium;color: rgb(38,50,56);"> </span></span></div><ul style="background-repeat: no-repeat;outline: medium;margin: 0.0px 0.0px 1.0em;padding: 0.0px 0.0px 0.0px 40.0px;list-style: inside;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Demonstrated ability to manage multiple tasks and clients.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Ability to multi-task between several critical client situations at the same time</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Ability to professionally interface with clients over the phone or through email.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Strong self-motivation, and the ability to work both independently or with a team.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Strong organizational skills, sets priorities, and meets deadlines.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Excellent written, oral, and interpersonal communication skills.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">Proficiency in all Microsoft Office applications and various oil and gas software programs.</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 25.0px;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-size: 10.0pt;font-family: helvetica;color: rgb(38,50,56);">High School degree or equivalent</span></li></ul><div style="background-repeat: no-repeat;outline: medium;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Enverus offers comprehensive benefits to our employees to include:</span></div><ul style="background-repeat: no-repeat;outline: medium;margin: 0.0in 0.0px 1.0em;padding: 0.0px 0.0px 0.0px 40.0px;list-style: inside;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;white-space: normal;word-spacing: 0.0px;"><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Medical</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Dental</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Vision</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Income Protection (disability, life/AD&D, critical illness, accident)</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Employee Assistance Program (EAP)</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Healthcare Spending Account (HSA), Commuter</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Lifestyle & Wellbeing Program</span></li><li style="background-repeat: no-repeat;outline: medium;margin-left: 0.0in;list-style: inherit;font-family: helvetica;font-size: 10.0pt;"><span style="background-repeat: no-repeat;outline: medium;font-family: helvetica;font-size: 10.0pt;">Pet Insurance</span></li></ul>