[Remote] Account Manager I
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Note The job is a remote job and is open to candidates in USA. Healthcare Management Administrators (HMA) is a premier third-party health plan administrator dedicated to providing customized health plans for medium to large-size employers. The Account Manager I will build strong relationships with clients and brokers, guiding them through self-funded health plans and ensuring their needs are represented within the organization. Responsibilities Represent Client Success by participating in finalist meetings and implementation Owns preparation, delivery and execute of renewal strategy Build strong relationships with key stakeholders and demonstrate HMA value Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints Regularly updates CRM to communicate client and broker activities across the organization Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy Serve as a subject matter expert for client success functions by participating in projects as needed Skills BA degree in healthcare related field, communications, business administration 1-2 years' experience in the health insurance industry 1-2 years working directly with clients/brokers 2 years of account management experience Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans and Stop Loss Strong written and verbal communication skills Professional presence and appearance Ability to engage in community/ networking opportunities outside of normal business hours WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire Benefits Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match Flexibility to work schedules that support people in all time zones across the US Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments Performance management program is designed to elevate career growth opportunities Hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party Company Overview HMA is Proving What's Possible in Healthcare®. It was founded in 1986, and is headquartered in Bellevue, Washington, USA, with a workforce of 201-500 employees. Its website is https//www.accesshma.com. Apply To This Job