Remote Emergency Roadside Responder

Auto Import

A company is looking for a Remote Emergency Roadside Telephone Responder.

Key Responsibilities
  • Answer high volume incoming calls from AAA Members in need of Roadside Assistance, providing exceptional customer service
  • Accurately input Member information and use online mapping tools to determine breakdown locations
  • Identify situations requiring special handling and provide clear information on service details and potential costs
Required Qualifications, Training, and Education
  • High School Diploma or equivalent
  • One year of customer service experience, preferably in a call center
  • Stable, high-speed, hard-wired internet connection required
  • Successful completion of a three-week virtual training class
  • Ability to work weekends, overtime, and holidays as needed
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