Secondary Review Nurse - Indiana
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<p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start <strong>Caring. Connecting. Growing together.</strong></span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">The <strong>Secondary Review Nurse</strong> plays a critical role in evaluating clinical requests for Home and Community-Based Services (HCBS). This position ensures that care provided is medically necessary, cost-effective, and tailored to the individual needs of each member, while remaining compliant with state regulations.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">If you reside within the state of <strong>Indiana</strong>, you will enjoy the flexibility to work remotely * as you take on some tough challenges.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""><strong>Primary Responsibilities:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Participate in secondary reviews for HCBS services and Medicaid services</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Review and process prior authorization requests for LTSS and HCBS services</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Apply clinical judgment and decision support tools to determine medical necessity and appropriateness of services</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Collaborate with care managers, physicians, and other stakeholders to ensure continuity of care and alignment with the members’ service plan</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Monitor utilization patterns and identify opportunities for improved care coordination and cost containment</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Document all clinical decisions and communications in accordance with regulatory and organizational standards</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Support quality improvement initiatives and participate in developing education and training for staff</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Identify potential quality of care concerns, including instances of over/or underutilization of services and escalate these issues as needed</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Stay current with established guidelines and regulatory requirements</span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""><strong>Required Qualifications:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Current, unrestricted RN license in the state of Indiana</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or case management, able to quickly identify needs and issues</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">2+ years of experience with completing functional assessments for LTSS services</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">2+ years of experience with Medicaid, Medicare, or Managed Care and Long Term Services and Supports</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Intermediate level of knowledge of LTSS experience determining eligibility and appropriate allocation of services</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Intermediate level of computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications</span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""><strong>Preferred Qualifications:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Pre-authorization experience</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Utilization Management experience</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Case Management experience</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Knowledge of state and federal guidelines</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Home health or hospice</span></span></li><li class="MsoNormal" style="background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">Proven problem-solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action</span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span class="normaltextrun" style="mso-color-alt:windowtext;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable</span></span><span style="background-color:inherit;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-variant-caps:normal;font-variant-ligatures:none !important;orphans:2;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;user-select:text;widows:2;word-spacing:0px;" data-contrast="auto" xml:lang="EN-US">.</span></span><span style="background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span class="eop" style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-variant-caps:normal;font-variant-ligatures:normal;mso-color-alt:windowtext;orphans:2;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;user-select:text;widows:2;word-spacing:0px;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"=""> </span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:" times="" new="" roman";mso-font-kerning:0pt;mso-ligatures:none;"="">#RPO #GREEN</span></span></p>