Senior Customer Success Manager / Responsable senior de la réussite client

<p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-style: italic;font-weight: bold;">Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call;</span><span style="font-style: italic;font-weight: bold;"> with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with @insurityjobs.us.</span><span style="font-style: italic;font-weight: bold;"> </span><span style="font-style: italic;font-weight: bold;"> </span><span style="font-style: italic;font-weight: bold;"> Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: </span><span style="color: rgb(5,99,193);font-style: italic;font-weight: bold;text-decoration: underline;"><a href="https://consumer.ftc.gov/articles/job-scams">https://consumer.ftc.gov/articles/job-scams</a></span><span style="font-style: italic;font-weight: bold;">.</span><span style="font-weight: bold;"> </span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-weight: bold;"></span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-weight: bold;"></span></span></p><p style="font-size: 16.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 16.0pt;font-weight: bold;">Who We Are</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.<span style="font-weight: bold;"> </span> </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. <span style="font-weight: bold;">#UatInsurity</span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"><span style="font-weight: bold;"></span></span></p><p style="margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 18.0pt;font-weight: bold;">Insurity’s</span><span style="font-size: 18.0pt;font-weight: bold;"> Next</span><span style="font-size: 18.0pt;"> </span><span style="font-size: 18.0pt;font-weight: bold;">Customer Success Manager</span></span></p><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"> </span></p><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">As a member of the Customer Success Team, your focus</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">Insurity's</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">products. With a focus on our Insurity Decisions Suite, the customers you will work with vary from</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">Medium to Large Commercial Carriers.</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"> </span></p><p style="margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 18.0pt;font-weight: bold;">What Our</span><span style="font-size: 18.0pt;font-weight: bold;"> </span><span style="font-size: 18.0pt;font-weight: bold;">Customer Success Manager Will Do</span></span></p><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;font-weight: bold;"> </span></p><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;font-weight: bold;">Relationship Management</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span></span></p><ul><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Manage and grow customer relationships, serving as their primary point of contact.</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Act as the liaison and advocate between customers and internal teams, such as product development, sales, and support, to enhance the overall customer experience</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="background-color: rgb(255,255,255);font-size: 12.0pt;">Engage with customers by conducting regular business reviews to ensure alignment between their strategic objectives and </span><span style="background-color: rgb(255,255,255);font-size: 12.0pt;">Insurity's</span><span style="background-color: rgb(255,255,255);font-size: 12.0pt;"> products and services.</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Maintain/manage customer expectations and</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">satisfaction</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Gain and maintain working knowledge of </span><span style="font-size: 12.0pt;">Insurity’s</span><span style="font-size: 12.0pt;"> platforms, including new releases, features, and dependencies.</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Demonstrate thorough knowledge of customers’ business challenges, opportunities, and how our products and solutions address</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">them</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Develop strong working relationships with Customer System Champions</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Ensure contract compliance and accurate</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">billing</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Understand the customer experience and loyalty measures in place </span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Gain a strong understanding and act as the subject matter expert on your customers’ internal organization, political landscape, and stakeholder</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">personalities</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Monitor customer satisfaction, identifying potential issues or challenges before they escalate into major problems</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Collaborate with Sales to develop and execute strategies for customer retention and uncover potential opportunities for upselling or cross-selling additional products or services that meet customer needs</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Educate customers on features, benefits, and the value of the service to drive adoption and satisfaction.</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Prepare and deliver professional presentations and performance insights to demonstrate the impact of Insurity solutions on the customer's business.</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Lead customer meetings effectively, accurately capture minutes, and ensure the completion of all meeting takeaways</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Understand, regularly measure Customer KPIs, monitor usage patterns to proactively address churn risk.</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Transition and onboard customers from the implementation team </span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Manage customer escalations and ensure issues are resolved quickly and effectively.</span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Ensure workflow management system and customer-facing tools are up to</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">date</span></span></li><li style="font-family: sans-serif , arial , helvetica;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Provide tool self-service support for</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">customer</span></span></li></ul><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;font-weight: bold;">Enhancement Delivery</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span></span></p><ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product-specific procedures.</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Draft change requests and Statements of Work as required</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Demonstrate an understanding of revenue recognition and account</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">measurements</span></span></li></ul><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span></span></p><p style="background-color: rgb(255,255,255);margin: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;font-weight: bold;">Internal Process</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;"> </span></span></p><ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Demonstrate competency in all internal processes &</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">practices</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Support Continuous Improvement</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">initiatives</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Successfully meet Insurity training goals </span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Provide mentorship to team</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">members</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Stay up to date on industry and</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">job-related</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">trends and best practices, including reading relevant publications, articles, blogs, etc.</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Other duties as</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">assigned</span></span></li></ul><p style="font-size: 16.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 16.0pt;font-weight: bold;"> </span></p><p style="font-size: 16.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 16.0pt;font-weight: bold;">Who We’re Looking For</span><span style="font-size: 16.0pt;"> </span></span></p><ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">3 years in a customer success role, either within the software-as-a-service and/or insurance industry</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">1 years working with national accounts (not just local or regional) or working with multiple partners </span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Strong customer support and emotional intelligence qualities with an ability to understand customers desired strategy and</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">needs</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Strong written and oral English communication skills with ability to articulately present information both in-person (presentations) and in written form</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Advanced digital literacy with MS Office (Word, Excel, PowerPoint)</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Self-starter mentality with an eagerness to learn and ability to collaborate and work autonomously, with strong multi-tasking</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">skills</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 12.0pt;">Nice-to-have: Experience with Customer Success Management or CRM</span><span style="font-size: 12.0pt;"> </span><span style="font-size: 12.0pt;">tools</span></span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Nice-to-have: Technical aptitude and familiarity with APIs, cloud platforms, and common SaaS architectures.</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Nice-to-have: Strong understanding with the software development and deployment lifecycle.</span></li><li style="background-color: rgb(255,255,255);font-family: sans-serif , arial , helvetica;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Travel required is less than 10%*</span></li></ul><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"> </span></p><p style="font-size: 16.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 16.0pt;font-weight: bold;">What’s In It For U</span><span style="font-size: 16.0pt;"> </span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Work Where You Thrive</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Take Time When You Need It</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Benefits That Start on Day One</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Living Our Values Every Day</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Award-Winning Onboarding</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Grow Your Career from Within</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Mentorship That Matters</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.</span></p><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Insurity Podcasts</span></b></span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"><span style="background-repeat: no-repeat;outline: none;">Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole</span>.</span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"></span></div></div><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"><span style="font-weight: bold;">Keep Learning, </span><span style="font-weight: bold;">Always</span></span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Invest in Your Future—And Your Family’s</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;font-weight: bold;">Earn When You Refer</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"> </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We have five Core Values at Insurity; one of which is to <span style="font-style: italic;font-weight: bold;">Act with Integrity</span>.  Providing pay transparency helps you make the best decision for you.  We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps.  Along with the benefits listed above, the salary range for this role is $70,000 - $137,000, commensurate with experience. </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"> </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"><span style="font-style: italic;">Languages for Québec candidates: The knowledge of French is required for positions permanently located in Quebec. The English language is required for this position </span><span style="font-style: italic;">in order to</span><span style="font-style: italic;"> communicate with clients, partners, and colleagues, who are strictly located outside of Québec. French-language training will be offered to candidates who do not have a good knowledge of French.</span> </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"> </span></p><p style="font-size: 16.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;"><span style="font-size: 16.0pt;font-weight: bold;">Insurity is proud to be an Equal Opportunity Employer</span><span style="font-size: 16.0pt;"> </span></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization.  We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company. </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us to request accommodation. </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"> <span style="font-weight: bold;">#LI-Remote</span> </span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;">____________________________________</span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;"></span></p><p style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"><b><i></i></b></p><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b><i>Veuillez noter qu'Insurity ne contactera que les candidats qui ont postulé via notre site Carrières pour les convoquer à un entretien, leur faire une offre d'emploi ou mener des activités d'intégration. Lors des entretiens pour un poste, l'expérience du candidat comprendra une interaction en direct, par exemple une vidéo ou un appel téléphonique, avec un recruteur et/ou un ou plusieurs employés de l'entreprise. Nous ne demanderons jamais d'argent ou de paiement aux candidats à aucun moment du processus de recrutement. Les recruteurs vous contacteront uniquement à partir d'une adresse e-mail insurity.com ; aucune autre adresse e-mail ne sera utilisée. Les adresses e-mail frauduleuses utilisées se terminent par @insurityjobs.us. Méfiez-vous des activités de recrutement suspectes. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : </i></b><span style="color: rgb(5,99,193);"><a href="https://consumer.ftc.gov/articles/job-scams" target="_blank" style="color: rgb(5,99,193);margin: 0.0px;"><b><i><u>https://consumer.ftc.gov/articles/job-scams</u></i></b></a></span><b><i>. </i></b></div><div style="direction: ltr;text-align: left;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>Qui sommes-nous ?</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Insurity permet aux organismes d'assurance de saisir rapidement de nouvelles opportunités en proposant le logiciel d'assurance le plus configurable, le plus innovant, le plus facile à utiliser et le plus intuitivement analytique au monde. Tout aussi important, nous responsabilisons nos collaborateurs en leur fournissant les outils, le soutien et les opportunités dont ils ont besoin pour se développer et réussir. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous ne nous contentons pas de faire des promesses audacieuses, nous obtenons des résultats. En tant que plus grand fournisseur de logiciels basés sur le cloud pour le marché de l'assurance IARD, Insurity bénéficie de la confiance de 22 des 25 plus grands assureurs IARD et de 7 des 10 plus grands courtiers en gros dans l'espace MGA. Derrière cette confiance se trouve une équipe qui offre une valeur exceptionnelle et une expertise approfondie du secteur. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Si notre technologie nous distingue, ce sont nos collaborateurs qui font vraiment la différence. Chez Insurity, vous collaborerez avec certains des esprits les plus créatifs et les plus compétents de la technologie de l'assurance, dans une culture qui favorise l'innovation, le travail d'équipe et l'apprentissage continu.  Notre expérience d’intégration primée vous accueille et vous soutient dès l’instant où vous acceptez notre offre. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Prêt à faire évoluer votre carrière au sein d'un leader du secteur ? Posez votre candidature dès aujourd'hui - nous sommes impatients de vous accueillir. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>Le futur Responsable senior de la réussite client d’Insurity</b>  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">En tant que membre de l'équipe chargée de la réussite client, votre mission consistera à établir et à renforcer des relations positives avec nos clients existants, ainsi qu'à les aider à accéder aux ressources et aux outils nécessaires pour tirer pleinement parti des produits Insurity. Axé sur notre suite Insurity Decisions, votre travail vous amènera à collaborer avec des assureurs commerciaux de taille moyenne à grande.  </div><div style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>Ce que notre Responsable senior de la réussite client fera</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin-top: 0.0px;margin-bottom: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin-top: 0.0px;margin-bottom: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Gestion des relations:</div><ul style="direction: ltr;text-align: left;margin-top: 0.0px;margin-bottom: 0.0px;list-style-type: disc;"><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);direction: ltr;margin: 0.0px;"><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin-top: 0.0px;margin-bottom: 0.0px;">Gérer et développer les relations avec les clients, en servant de point de contact principal.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Assurer la liaison et défendre les intérêts des clients auprès des équipes internes, telles que le développement de produits, les ventes et le support, afin d'améliorer l'expérience client globale.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Interagir avec les clients en menant régulièrement des bilans d'activité afin de garantir l'adéquation entre leurs objectifs stratégiques et les produits et services d'Insurity.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Gérer les attentes et la satisfaction des clients</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Acquérir et maintenir une connaissance pratique des plateformes d'Insurity, y compris les nouvelles versions, les fonctionnalités et les dépendances.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Démontrer une connaissance approfondie des défis et des opportunités commerciaux des clients, ainsi que de la manière dont nos produits et solutions y répondent</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Développer de solides relations de travail avec les responsables système chez les clients</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Veiller au respect des contrats et à l'exactitude de la facturation</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Comprendre l'expérience client et les mesures de fidélisation en place</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Acquérir une solide compréhension et agir en tant qu'expert en la matière concernant l'organisation interne de vos clients, le paysage politique et la personnalité des parties prenantes</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Surveiller la satisfaction client, en identifiant les problèmes ou défis potentiels avant qu'ils ne dégénèrent en problèmes majeurs  </div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Collaborer avec l'équipe commerciale pour élaborer et mettre en œuvre des stratégies de fidélisation de la clientèle et identifier des opportunités potentielles de vente incitative ou croisée de produits ou services supplémentaires répondant aux besoins des clients</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Informer les clients sur les fonctionnalités, les avantages et la valeur ajoutée du service afin de favoriser son adoption et d'accroître leur satisfaction</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Préparer et présenter des exposés professionnels ainsi que des analyses de performance afin de démontrer l'impact des solutions Insurity sur l'activité du client</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Diriger efficacement les réunions avec les clients, rédiger des comptes rendus précis et veiller à la mise en œuvre de toutes les conclusions de la réunion</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Comprendre et mesurer régulièrement les indicateurs clés de performance (KPI) des clients, surveiller les habitudes d'utilisation afin de prévenir de manière proactive le risque de désabonnement.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Assurer la transition et l'intégration des clients depuis l'équipe de mise en œuvre</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Gérer les escalades des clients et veiller à ce que les problèmes soient résolus rapidement et efficacement.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>S'assurer que le système de gestion des flux de travail et les outils destinés aux clients sont à jour</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Fournir une assistance en libre-service pour les outils aux clients</div></li></ul><div style="margin-top: 0.0px;margin-bottom: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="margin-top: 0.0px;margin-bottom: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Mise en œuvre des améliorations:</div><ul style="margin-top: 0.0px;margin-bottom: 0.0px;list-style-type: disc;"><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div style="margin-top: 0.0px;margin-bottom: 0.0px;">Assurer la gestion de bout en bout des améliorations interfonctionnelles de complexité moyenne, conformément aux procédures spécifiques au produit.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Rédiger des demandes de modification et des cahiers des charges selon les besoins</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Faire preuve d'une bonne compréhension de la comptabilisation des produits et des évaluations comptables</div></li></ul><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px 0.0px 0.0px 48.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Processus interne:</div><ul style="direction: ltr;text-align: left;margin-top: 0.0px;margin-bottom: 0.0px;list-style-type: disc;"><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);direction: ltr;margin: 0.0px;"><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin-top: 0.0px;margin-bottom: 0.0px;">Faire preuve de maîtrise de l'ensemble des processus et pratiques internes</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Soutenir les initiatives d'amélioration continue</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Atteindre les objectifs de formation fixés par Insurity</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Assurer le mentorat des membres de l'équipe</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Se tenir informé des tendances et des meilleures pratiques du secteur et liées au poste, notamment en consultant les publications, articles, blogs, etc. pertinents</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Accomplir toute autre tâche qui lui est confiée</div></li></ul><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>La personne que nous recherchons</b> </div><ul style="direction: ltr;text-align: left;margin-top: 0.0px;margin-bottom: 0.0px;list-style-type: disc;"><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);direction: ltr;margin: 0.0px;"><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin-top: 0.0px;margin-bottom: 0.0px;"> 3 ans d'expérience dans un poste dédié à la réussite client, dans le secteur du SaaS (Software-as-a-Service) et/ou de l'assurance</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>1 an d'expérience dans la gestion de grands comptes (au niveau national, et non seulement local ou régional) ou dans la collaboration avec plusieurs partenaires</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Solides compétences en matière de service client et d'intelligence émotionnelle, ainsi que la capacité à comprendre la stratégie et les besoins des clients</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Excellentes compétences en communication écrite et orale en anglais, avec la capacité de présenter clairement des informations aussi bien en face à face (lors de présentations) que par écrit</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Maîtrise avancée des outils numériques, notamment MS Office (Word, Excel, PowerPoint)</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Esprit d'initiative, soif d'apprendre et capacité à collaborer et à travailler de manière autonome, avec de solides compétences en multitâche</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Atout : expérience avec des outils de gestion de la réussite client ou de CRM</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Atout : aptitudes techniques et connaissance des API, des plateformes cloud et des architectures SaaS courantes.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Atout : excellente compréhension du cycle de vie du développement et du déploiement de logiciels.</div></li><li style="font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);margin-top: 0.0px;margin-bottom: 0.0px;"><div>Les déplacements requis représentent moins de 10 %*</div></li></ul><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b> </b></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>Ce que nous vous offrons</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Travailler là où vous vous épanouissez</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Trouvez l’environnement de travail qui vous convient le mieux, qu’il soit à distance, au bureau ou hybride, en fonction de votre rôle et de votre lieu de travail. Notre approche Flex First Workforce offre de nombreuses possibilités de travail à distance, tandis que certaines équipes suivent des horaires hybrides ou au bureau pour rester en contact et collaborer. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Prenez du temps quand vous en avez besoin</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous faisons confiance à nos équipes pour gérer leur temps grâce à notre politique de congés ouverts (PTO), ce qui vous permet de vous ressourcer lorsque c’est le plus important. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Des avantages qui commencent dès le premier jour</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Dès votre premier jour, vous bénéficiez d’une couverture santé complète et de régimes d’épargne-retraite avec contribution de l’employeur, car nous savons à quel point ces avantages sont importants pour vous. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Vivre nos valeurs au quotidien</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nos valeurs fondamentales sont plus que des mots sur un mur – elles guident la façon dont nous recrutons, développons et conservons les meilleurs talents. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px 0.0px 0.0px 24.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Une intégration primée</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">De votre premier jour à votre premier anniversaire, notre programme d’intégration est conçu pour vous mettre sur la voie du succès et vous aider à avoir un impact immédiat. <br> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Faites évoluer votre carrière de l’intérieur</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous croyons en la promotion interne. En fait, plus de 25 % de nos postes ouverts sont occupés par des candidats internes. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Un mentorat qui compte</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Notre programme de mentorat vous met en contact avec des dirigeants expérimentés qui s’engagent à vous aider à progresser sur le plan personnel et professionnel. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Podcasts Insurity</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Découvrez les podcasts de notre équipe Formation et développement pour mieux comprendre les produits Insurity, l'innovation au sein de l'entreprise et son activité dans son ensemble. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">   </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Continuez à apprendre, toujours</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Alimentez votre croissance en bénéficiant d’un accès complet à LinkedIn Learning et Kaplan – car la formation continue est essentielle à la réussite. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Investissez dans votre avenir – et celui de votre famille</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Grâce à notre partenariat avec l’Université du campus mondial de l’Arizona, vous et les membres de votre famille bénéficiez de frais de scolarité réduits pour poursuivre vos objectifs éducatifs à moindre coût. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>Touchez une prime pour chaque personne référée</b> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Vous aimez votre emploi? Invitez vos proches à nous rejoindre! Notre programme de primes de recommandation récompense votre contribution à bâtir une équipe exceptionnelle. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous avons cinq (5) valeurs fondamentales chez Insurity, dont l'une est d'<b>agir avec intégrité</b>. La transparence des salaires vous aide à prendre la meilleure décision pour vous.  Nous analysons et mettons à jour en permanence nos fourchettes de salaires pour nos postes en fonction des tendances du marché, non seulement pour nous assurer que nos employés sont payés équitablement, mais aussi pour contribuer à combler les écarts salariaux basés sur le sexe, la race et le handicap.  En plus des avantages énumérés ci-dessus, la fourchette salariale pour ce poste est comprise entre 70 000 $ et 137 000 $. Nous communiquons un salaire indicatif correspondant au niveau de carrière, mais le salaire réel peut varier en fonction de votre expérience et de vos qualifications. Si votre candidature est retenue, votre recruteur examinera ces détails avec vous lors d'un entretien vidéo. </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><i>Langues pour les candidats du Québec : Il faut savoir parler français pour les postes permanents au Québec. L'anglais est nécessaire pour ce poste pour pouvoir communiquer avec les clients, les partenaires et les collègues qui sont tous basés à l'extérieur du Québec. Une formation en français sera offerte aux candidats qui ne maîtrisent pas bien cette langue.</i>  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px 0.0px 0.0px 48.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px 0.0px 0.0px 48.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"> </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 16.0pt;color: rgb(51,51,51);"><b>INSURITY est fière d'être un employeur offrant l'égalité des chances.</b>  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous nous engageons à créer un environnement de travail exceptionnel pour tous nos employés en intégrant une culture de diversité, d’équité, d’inclusion et d’appartenance dans le tissu même de notre société. Nous acceptons les différences et la diversité d'identité, d'expérience et de pensée, et nous nous efforçons activement d'adopter des comportements inclusifs dans toute l’entreprise.   </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous veillerons à ce que les personnes handicapées bénéficient de mesures d’adaptation raisonnables pour participer au processus de soumission de candidatures et/ou d'entrevues, pour accomplir les fonctions essentielles du poste et pour bénéficier des autres avantages et privilèges liés à l'emploi. Veuillez communiquer avec nous si vous désirez une mesure d’adaptation raisonnable.  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"></div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);">Nous vous remercions de l'intérêt que vous portez à Insurity, et de comprendre qu'en raison du volume de candidatures que nous recevons, nous communiquerons uniquement avec les candidats sélectionnés.  </div><div style="direction: ltr;text-align: left;text-indent: 0.0px;margin: 0.0px;font-family: Aptos , Aptos_EmbeddedFont , Aptos_MSFontService , Calibri , Helvetica , sans-serif;font-size: 11.0pt;color: rgb(51,51,51);"><b>#LI-Remote</b>  </div>