Stella Health Navigator - Registered Nurse
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<strong class="jdheader">Introduction</strong><br><br><div class="ewa-rteLine"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">We’re a team of fast-paced fixers, empathetic experts, </span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </span></div> <br><strong class="jdheader">Overview</strong><br><br><p style="margin: 0px;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Candidates must be actively licensed in Michigan as an RN. This role will operate Monday - Friday, 8:00am - 5:00pm ET, occassionally flexing to cover evening hours, 11:00am - 8:00pm ET.</span></strong></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Stella Health Navigation aims to provide the guidance and care of a nurse to the plan members who need it the most. <span style="color: #1f2328;">We simplify the healthcare journey, enhance partner solutions, and build trust-based relationships, supported by advanced analytics and integration with high-value partners. </span></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are seeking a compassionate and knowledgeable Stella Health Navigator to join our team. The ideal candidate will play a crucial role in assisting our members with their health needs, understanding their health benefits, and connecting them to partner solutions. This position involves educating members on their health conditions, scheduling doctor appointments, and providing guidance on navigating the healthcare system.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the lives of our members.</span></p> <br><strong class="jdheader">How you'll make an impact</strong><br><br><ul><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Engage with members to understand their health needs and provide personalized support.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Educate members on their health benefits and how to maximize them.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Connect members with partner solutions and resources to address their health concerns.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Schedule and coordinate doctor appointments and follow-up care.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support members by connecting them with clinical education and other resources.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Serve as a liaison between members and healthcare providers to ensure seamless communication.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist members in navigating the healthcare system and overcoming barriers to care.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain accurate and confidential member records and documentation.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Continuous documentation and evaluation of operational processes for improvement.</span></li></ul> <br><strong class="jdheader">About You</strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Required:</strong> </span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Degree from applicable program of training and a minimum of 3 years clinical experience in an acute care setting required.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Active Registered Nursing license or equivalent within the state of practice or states in which Case Management is performed.</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Preferred:</strong></span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor's degree preferred.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Certification in related field preferred.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience in care navigation, case management, or a related field is preferred.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong understanding of health benefits and insurance plans.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication and interpersonal skills.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience in scheduling and coordinating healthcare services.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Compassionate and patient-centered approach to care.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to communicate effectively in English and Spanish preferred.</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Behaviors:</strong></span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrates good written and oral communications, organizational and leadership skills.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work collaboratively in a team environment.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to educate and empower members regarding their health and wellness.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Skilled in Microsoft 365 suite, electronic charting systems, and remote collaboration tools.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrates good time management skills.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comfortable adjusting to evolving workflows and team needs.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Takes initiative in problem-solving and process improvement.</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Current nursing license(s) to be maintained and willing to pursue additional licensure as business needs arise.</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-REMOTE</span></p> <br><strong class="jdheader">Compensation and benefits</strong><br><br><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Below are the <strong>minimum core benefits</strong> you’ll get, depending on your job level these benefits may improve: </span></p><ul><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Medical/dental/vision plans, which start from day one!</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Life and accident insurance</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">401(K) and Roth options</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Tax-advantaged accounts (HSA, FSA)</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Educational expense reimbursement</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Paid parental leave</span></li></ul><p style="margin: 0px;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Other benefits include:</span></strong></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Digital mental health services (Talkspace)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible work hours (availability varies by office and job function)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Training programs</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Charitable matching gift program</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">And more...</span></li></ul><p style="margin: 0px;"><em><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</span></em></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>We value inclusion and diversity</span></strong></p><p style="margin-bottom: 8.0pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" target="_blank" rel="noopener">Click Here</a> <span style="color: black;">to review our U.S. Eligibility Requirements</span></span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</span></p>