Tech Lead

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<p><span style="font-family: Arial, sans-serif; font-size: 10pt">Pink Elephant builds infrastructure of products at the frontier of mental health on EU&US markets.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">Mental health is a global crisis hiding in plain sight. Nearly 1 in 8 people live with a mental disorder. Depression and anxiety alone strip $1 trillion from the global economy every year. Conventional treatment leaves most patients cycling through mediocre solutions for years - undertreated, undersupported, and underinformed. Progressive therapies are showing results up to 10 times more effective than standard care. Yet fewer than 5% of people can access them.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">We're here to close that gap.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">A big part of our portfolio is everyday mental healthcare - mental health diagnostics, antidepressant journeys, the unmet clinical touchpoints, the patients who leave a 20-minute appointment with a prescription and no roadmap.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">The Product</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">Claro - an early-stage AI mental health product supporting people taking antidepressants.The product helps users track progress, understand side effects, prepare for doctor visits, and make the treatment journey clearer and less isolating.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">Today Claro includes three core engineering domains:</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Backend</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> - patient-facing FastAPI backend for auth, onboarding, check-ins, chat, reports, notifications, and admin tools.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">AI Services</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> - AI recommendation engine with RAG-grounded LLM pipelines, clinical decision logic, job processing, and safety guardrails.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Mobile</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> - native iOS app built with SwiftUI and a Kotlin Multiplatform shared business layer.</span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">We are building at the intersection of consumer health, clinical workflows, AI companionship, and sensitive personal data.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">The Role</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">We are looking for a hands-on </span><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Tech Lead</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> to own Claro’s core engineering domains: backend, AI services, or mobile, with simultaneous focus on 1-2 of those.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">This is not a purely managerial role. You will write code, make architecture decisions, mentor engineers, and work closely with product, design, clinical, and leadership teams.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">You will report to the CPO and work closely with the CTO and founding team.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Responsibilities: What you drive</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Own technical direction, architecture, and delivery quality within your domain.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Write production code regularly - around 40–60% hands-on.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Lead and mentor a team of 3-4 engineers - and scale it further timely.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Turn product goals into clear engineering plans together with PM, CPO, and CTO.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Make pragmatic technical decisions for an early-stage, high-trust health product.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Own quality: tests, observability, performance, security, and production reliability.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Help build systems that handle sensitive mental health data responsibly.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Drive engineering rituals: planning, estimations, retrospectives, design reviews, ADRs.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Participate in hiring and onboarding.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Work with AI and clinical teams to integrate LLM features safely into user-facing workflows.</span><br></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Experience: What you bring</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">5+ years</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> of commercial software engineering experience.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">1.5+ years</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> as a Tech Lead, Team Lead, Staff Engineer, or Senior Engineer with leadership responsibilities.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Strong hands-on expertise in at least one of:</span> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Python backend,</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Python AI services,</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">native iOS / Kotlin Multiplatform mobile.</span></li> </ul> </li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience building SaaS, mobile, consumer health, or other products with real users.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Strong ownership mindset - from backlog breakdown to deployment, monitoring, and support.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Ability to work in early-stage ambiguity, make trade-offs, and move fast without sacrificing quality.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Solid architecture fundamentals: APIs, databases, queues, integrations, reliability patterns.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Comfortable with Docker, CI/CD, cloud deployments, and production operations.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Understanding of security, privacy, and sensitive data handling — or willingness to learn fast.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Product thinking: you care not only about how the system works, but why it matters to users.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">English — Intermediate+ for documentation and distributed team communication.</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Tech Stack</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Backend</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Python 3.12, FastAPI, Uvicorn.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">PostgreSQL, SQLAlchemy async, Alembic.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Pydantic, JWT auth, Google / Apple Sign-In.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">OpenAI API for chat and safety workflows.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Background jobs, push notifications, email, PDF reports.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Docker, Docker Compose, DigitalOcean App Platform.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Metrics, structured logging, production monitoring.</span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">AI Services</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Python 3.12, FastAPI.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">PostgreSQL + pgvector.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">RAG pipelines over clinical content.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">OpenAI Responses API, structured Pydantic outputs.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Deterministic LLM pipelines instead of heavy agent frameworks.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">In-Postgres job queue and outbox-based webhook bus.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">OpenTelemetry, Prometheus.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Clinical decision base editable by experts.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Strong focus on AI safety, evals, guardrails, and human-in-the-loop workflows.</span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Mobile</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Native iOS with SwiftUI.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Kotlin Multiplatform shared business layer.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">ktor-client, kotlinx.serialization, SQLDelight.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">HealthKit integration.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">APNs, Apple Sign-In, Google Sign-In.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Analytics, diagnostics, feature flags.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Xcode Cloud / CI/CD.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Android support planned later via existing KMP scaffolding.</span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Nice to Have</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience in HealthTech, mental health, wellness, or regulated consumer products.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience building products from zero to one.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Work with sensitive personal, medical, or behavioural data.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Knowledge of HIPAA, GDPR, SOC 2, or similar frameworks.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience with AI safety, LLM evaluation, guardrails, or prompt-injection defence.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Deep RAG experience: retrieval quality, chunking, citations, structured outputs.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Native iOS, KMP, HealthKit, or mobile performance experience.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Observability experience with OpenTelemetry, Prometheus, Sentry, or similar.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Interest in mental health, psychiatry, therapy, digital care, or AI-assisted health products.</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Perks: Why join us</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Build a product that can improve the antidepressant treatment journey for millions of people.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Join early and influence architecture, product direction, and engineering culture.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">High ownership, low bureaucracy, and direct access to leadership.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Small, strong technical team and experienced CTO.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">No legacy systems and no bloated technology zoo - we make deliberate technical choices.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Work at the intersection of AI, mental health, consumer product, and clinical support.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Future equity/option benefits.</span></li> </ul>

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