VP, Head, Transformation
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Job Description • Reporting into the Chief Strategy, Platforms & Transformation Officer, responsible for delivering the US Commercial enterprise transformation agenda by leading the design, build, and scale of priority transformation programs (“US Reimagining Work Engines”). • Own delivery of USLT-prioritized transformation programs, including AI-enabled and Reimagining Work initiatives, from design through implementation and scale. • Drive alignment and execution across business, technology, data, and enabling functions to ensure integrated, end-to-end workflows. • Establish and lead a centralized PMO, including governance frameworks, planning, risk management, and executive reporting to ensure transparency and disciplined execution. • Lead redesign of business workflows and operating models, embedding AI-driven, outcome-focused solutions that optimize enterprise performance. • Partner cross-functionally to drive change, build capabilities, and ensure sustained adoption and measurable business impact. • Maintain an integrated view of programs, dependencies, and priorities; resolve conflicts and ensure effective sequencing across initiatives. • Build and lead a high-performing transformation organization. Requirements • A minimum of a Bachelor’s degree in business, engineering, operations, healthcare, digital, or related field • Advanced degree (MBA, MS, or equivalent) preferred • 12+ years of experience leading complex, enterprise-wide transformation, operating-model redesign, business process transformation, and/or transformation-office leadership in a large, matrixed, regulated environment required • Demonstrated track record of translating strategy into implemented enterprise change with measurable business outcomes • Strong consulting-style problem solving combined with real in-business operating experience • High fluency in AI, digital, automation, and technology-enabled workflow redesign as it relates to business process and organizational transformation • Proven success leading transformation offices / PMOs with strong governance cadence, benefits tracking, and cross-functional delivery • Proven strategic architect and operator that can shape the transformation roadmap but is equally strong in driving execution and holding teams accountable • Ability to connect business priorities, workflow redesign, platforms, people impacts and value realization into one coherent delivery model • People-centric change leader that understands that sustainable transformation requires workforce implications, leadership behavior, and culture change beyond process maps and tools. Benefits • health, life and disability benefits • 401(k) with company contribution and match • a variety of other benefits • a generous time off package including vacation, personal days, holidays and other leaves Apply To This Job